Privacy Policy Effective Date: July 10th, 2025 Your privacy is important to us. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and your choices regarding your information. 1. What Personal Information We Collect We may collect the following types of personal information: Name Email address Phone number IP address Usage data (such as website visits, form submissions, and interactions) SMS consent (opt-in confirmation) 2. How We Use Personal Information We use the information we collect to: Provide and improve our services Communicate with you about your account or transactions Send promotional messages, including via SMS if you have opted in Respond to customer service requests Comply with legal obligations 3. Who We Share Personal Information With We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share your information with: Service providers who help operate our website and services (e.g., email and SMS delivery platforms) Legal authorities, if required by law 4. SMS Consent We respect your privacy. SMS consent is not shared with third parties or affiliates. You may opt out of receiving SMS messages at any time by replying STOP to any message. 5. Your Choices You may: Opt-out of marketing communications by following the unsubscribe instructions in the message Request access to or deletion of your personal data by contacting us 6. Security We implement appropriate technical and organizational security measures to protect your information. 7. Contact Us If you have any questions about this Privacy Policy, please contact us at: houston@brooksballardproperties.com